Artificial Intelligence (AI) has, in recent times, become an ever increasing worry for many people. Will it replace me? is it safe? why do we need it?
Let’s start with what artificial intelligence actually is:
Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. These processes include learning (the acquisition of information and rules for using the information), reasoning (using rules to reach approximate or definite conclusions) and self-correction.
Simply put it is a program that can learn from mistakes or past experiences and correct itself without someone having to physically change its code.
So when will Arnold Schwarzenegger come back in time to kill humankind? Are we all part of the matrix? Or is WALL-E our only hope to get us back outside instead of being controlled by our devices? Nothing that drastic is in our future that is for sure.
People hear the phrase Artificial Intelligence and run for the hills due to the negative connotations it has due to the danger of it been perpetuated by science-fiction movies and the media.
Did you know the term has been around for sixty years,coined back in 1956 by John McCarthy and the first AI program played checkers. So whether you like it or not you have been exposed to and used AI for years.
Ever played Chess against your computer? AI. Ever have your email automatically sort emails into trash and your inbox? AI. Ever started typing a question into Google and it predicts what you were going to type? Take a guess… that’s right AI.
In fact AI is the beginning of the forth industrial revolution. First there was the steam engine, then the age of science and mass production, lastly the rise of digital technology. Due to these major advances in human innovation the world around us fundamentally changed for the better, so why not embrace AI as potentially doing the same.
But what does AI have to do with my business? Isn’t it all about creating a robot that can pass the Turing test, or a program that can solve world hunger?
We all know of those companies that got left behind when they refused to adopt a new form of technology. Whilst AI is still in its infancy it is so important to stay knowledgeable on it as, more than anything, it can help your business.
AI programs are designed to improve work flow and help you to focus on more important things rather than mundane tasks. At the end of the day, if you’re able to improve your work flow by using AI tools, then you’ll save your business time and time equals money.
Some of the best tools out there are already interrogated into programs you use on a daily basis. From Google and Gmail using predictive text which learns the more you use it, to even Internet Banking we are using AI and it is here too stay. So rather than cower away from it and hope we’ll survive without it, why not embrace it.
Here are some brilliant tools for businesses:
Designed to reach out and connect with the gross sales leads, Conversica is a virtual sales assistant, which helps sales team to focus on selling and closing the deals, rather than chasing down sales leads and prospects. This AI tool connects with the leads multiple times and for whatever duration of time required, through automated, two-way email conversations.
Individuals looking to incorporate artificial intelligence in small businesses must try Quill. This tool uses certain specific sets of data and converts them into a written document, which helps to automate processes such as generating earnings reports, etc.
When running a small business, it can be challenging to keep track of your own activities, so paying close attention to the competition can feel like an impossible task. Using AI, companies such as Crayon can track competitors across most digital channels, including social media, to gather a variety of information that users can then apply to their own company’s pricing, marketing language and more. In addition, systems like this can identify and analyse market trends to deliver actionable intelligence for strategic planning and marketing.
Depending on your companies needs there are hundreds of programs out there to help make business as streamlined as possible.
I’ll leave you with one thought, think of AI not as Artificial Intelligence but rather at Assistive Intelligence and it’ll open up your world.